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Posted by Eric Smith on Tue Apr 28th, 2015 at 4:43 pm

Because we get questions from our customers every day regarding maintenance, repairs and tips for keeping their plumbing running smoothly, we've decided to start this blog as an outlet to share some of our knowledge. Before we get to all that good stuff though, I want to take a moment to remind our readers about our company and how we came to be.


My grandfather, Austin Smith, founded Austin Plumbing nearly 50 years ago and grew it to become one of the most respected companies in the Lake Country area. When he retired about 25 years later, my father, Tom, purchased his dad's business and continued to grow it to what it is today. My dad always knew he wanted to be a plumber, following in his father's footsteps. Growing up, I always knew I'd do the same. Austin Plumbing is a true family business, and views all of its employees as part of the family, as well.


In 2009, Austin Plumbing acquired the 80-year-old business Haselow Plumbing and Heating of Hartland, expanding our service offerings to heating and air conditioning with a new company renamed Haselow's Polar Express.


We've set our business apart by acting as the only dedicated service and repair company in Waukesha County. We only hire the best-of-the-best technicians, always provide our customers with a guaranteed appointment time, and arrive with the necessary equipment capable of making any and all repairs. Now, how often do you get that with one of our competitors? We hope you'll trust us with your plumbing needs and look forward to answering your questions—from winterization tips to water heater maintenance and more—right here on our new blog.

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