Why Us?

Not all plumbing and HVAC companies are the same. Our customers call us first because we are committed to providing only the highest quality plumbing and HVAC repairs, and vow to provide exceptional customer service. We regularly service Waukesha County and Washington County, including Hartland, Germantown, and surrounding communities. 

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Austin Plumbing, Heating and Air Service Commitments

A Culture of Dedication and Longevity

Our team of plumbers and HVAC techs have an average tenure with Austin Plumbing, Heating and Air of over 10 years! When you trust your plumbing or HVAC problem to a member of Team Austin, you're not only getting a veteran the trade, but also a long-term and trusted member of our team.

Timely Service

We know your time is valuable. When you schedule an appointment with us, we give you a guaranteed arrival time. This means no more wasted hours waiting for someone to show up.

Rapid Response Times

With our Hartland and Germantown location and over a dozen trucks on the road, there is a member of Austin Plumbing, Heating, and Air nearby at all times. Your calls are always answered by knowledgeable members of our team which means you will consistently get the help you need fast.

"Warehouse On Wheels"

We know you don't have time for multiple appointments to get a repair done. That's why we stock our trucks with thousands of the most commonly needed parts to complete the job in one visit, which saves you time and money. Read more about our Warehouse On Wheels.

Upfront Transparent Pricing

Our technicians perform a thorough diagnostic analysis of your plumbing and HVAC systems to determine what is wrong, what caused the problem, and what the repair options are. We’ll discuss with you all the possible solutions and provide you with a price in writing before the work begins. This allows you the ability to choose the best repair for you, your home, and your budget!

Respect for You and Your Home

Our technicians wear shoe covers, put down drop cloths and carpet runners when necessary, and clean up thoroughly when finished. We guarantee you the peace of mind that your home is returned to the condition it was before we arrived.

Free Safety Inspection with Every Service Call

Regardless of how small the service is, our technicians take the time to do a complete safety inspection of your plumbing and HVAC to keep you and your family safe.

Annual Maintenance Club Memberships

When you become an Austin Club member, you'll receive a free yearly maintenance inspection to ensure your system will not fail during the coming season. As a Club member, you can also enjoy discounts on service and prompt notification when we run specials. Learn more about the great benefits of Austin Club membership.

The Best Warranties and Guarantees

At Austin Plumbing Heating & Air, we have the best warranties and guarantees in the business on repairs and replacements performed by our technicians, and we provide them in writing.  We guarantee your complete, 100% satisfaction!

Several Payment Options

We offer convenient and affordable payment options, including beneficial financing for larger jobs.

rapid response

Rapid Response Times

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Quality Work

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Upfront Pricing

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Financing Available

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