Sewage & Grinder Pumps

Trusted Grinder & Sewage Pump Experts for Over 80 Years

We’ve been the go-to resource for quality plumbing maintenance and repairs in Waukesha and Washington County for over 80 years. Our customers trust us because we’re committed to professional service and superior customer care no matter how big or small their plumbing needs might be.

With two prominent locations in Hartland and Germantown, our expert technicians are always just a phone call away. Contact us for sewage and grinder pump inspection, maintenance or repair today.

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Grinder Pump Repair Services

Grinder pumps can last a long time, but like all plumbing elements, they’re prone to wear and tear from regular use. Inadequate maintenance repairs and preventative measures can additionally accelerate your grinder pump’s failure.

Grinder pump problems can spell disaster for home owners. A broken grinder pump can allow sewage to back up and even flood the lower level of your house with wastewater.

Signs you might be in need of grinder pump repair:

The pump is constantly going off and on

The pump doesn’t shut off at all

The pump won’t start

The pump throws the breaker

Sewage backup

Foul odor

An alarm is going off

If you notice these warning signs, it’s time to call a plumbing specialist who will be able to assess whether a maintenance repair or replacement is needed. 

Sewage Pump Repair Services

Your sewage pump is designed for longevity. However, like all plumbing components, parts eventually succumb to regular wear and tear. Mishandling the system or ignoring the first signs of a sewage pump malfunction can add to the issue and increase potential damage and costly repairs.

Identifying the need for sewage pump repair early on is critical, as small problems can quickly accelerate and lead to bigger, more costly complications.

Some signs that your sewage pump isn’t working properly:

Dirty water coming from the taps

Foul odor

The pump won’t start or has trouble starting

The pump is constantly going off and on

New and unusual noises

An alarm is going off

What To Do If Your Alarm Float Sounds

  1. Stop using water.
  2. Check to make sure the circuit breaker for the grinder pump is not tripped off. If the breaker is tripped, turn it back on.
  3. If the breaker is not tripped, turn the breaker off and wait for 20 seconds, then flip the breaker back on. Sometimes this "on-off" action will help the pump tear through something if it is jammed. Wait for 60-90 seconds. If the alarm does not go off, immediately call Austin Plumbing Heating & Air at 262-367-3808.
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Austin Plumbing, Heating and Air's "Don'ts" For Sewage Pumps & Grinder Systems

  1. Don’t put any type of "wipes" in your plumbing system such as cleaning wipes or baby wipes, even though they may say "flushable" on the package.
  2. Don’t put any type of disposable toilet bowl cleaning device in your plumbing system even though it may say "flushable" on the package.
  3. Don’t put any type of feminine hygiene product in your plumbing system.
  4. Don’t put any type of contraceptive device in your plumbing system.
  5. Don’t pour out any grease, fats or oils into any drain.
  6. Don’t bypass a broken float switch with direct power.
  7. Don’t ignore signs of a partially clogged pipe, such as the pump running longer than it did in the past.
  8. Don’t neglect to call a plumber if you notice the symptoms of a broken or malfunctioning pump.
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We Are Sewage & Grinder Pump Experts

You may be asking...Is there a difference between a grinder pump and a sewage pump, and which do you have?  Although they are similar in the function that they perform, the applications in which they serve differ tremendously.

Sewage Pumps

Sewage pumps are automatic pumps used when the liquid being pumped contains solids up to 2" in diameter. Pumping waste from a bathroom to a sewer or septic line is a common application. In fact, most homes that have a septic tank or mound system have a sewage pump installed in the basement.

Grinder Pumps

A grinder pump is a wastewater delivery system and acts much like a garbage disposal does for food. Waste from your household flows into the grinder pump's holding tank. Once the wastewater inside this holding tank reaches a specific level the pump will turn on, and then grinds the sewage into a controllable fine matter allowing this powerful pump to push it through and out to the sewer system.

Proper Care of Sewage & Grinder Pumps

Maintenance of your sewage pump is important! Pumps that use floats to sense the level in the holding tank are prone to grease buildup that may turn the pump on unnecessarily, or not turn on the pump at all, causing the tank to fill up and sewage to back up into the home. To prevent this, regular yearly maintenance by Austin Plumbing Heating & Air is recommended.

With a sewage pump, liquid and solids are pumped from the house through a sewer or septic line to the septic tank. Raw sewage is collected in a large basin or reservoir and then pumped to the level of gravity flow. The sewage pump is controlled by a float system that detects water level. Austin Plumbing Heating & Air highly recommends that an alarm float be installed. An alarm float detects pump failure, alerting the homeowner before damaging back-up of sewage occurs.

Grinder pumps are located in a holding tank and are activated once a specific level is reached. Grinder pumps can be located in the basement or in the yard. If installed in the yard, the holding tank must be buried deep enough that the pump and sewage pipes are located below the frost line.  All grinder pump systems should be equipped with an alarm system.

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Schedule Your Service Today!

We can inspect, maintain, repair and install a wide variety of grinder and sewage pumps. From emergency service to routine maintenance or installations, Austin Plumbing Heating & Air  is ready to take your call! Call us now to schedule an appointment.

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